On many of our items, we must charge a refundable "Core Charge" when we sell it. This generally includes items such as injection pumps, injectors, starters, alternators, etc.

"Core" is actually an acronym for "Cash On Return". Cores are rebuildable parts that can usually be redeemed for a portion of their original purchase price. An acceptable core is one that is not broken or so severely damaged beyond repair that it can no longer be repaired and rebuilt to proper working condition.

A "Core Charge" is a deposit for the value of the core that is paid at the time you make the purchase. Core Charges are usually collected for items such as pumps, injectors, engines, starters, alternators, turbochargers, torque converters, etc. The Core Charge is refundable after we receive your old rebuildable core back.

To receive full core credit, the core you return must be the same model and part number as what was purchased. There is generally not a problem with core refunds. But if you are unsure if your core will meet our core return policy, then please call our parts department at (800) 955-0476 before you place your order.

Cores should be shipped back to us within 40 days of purchase in the original container that the new / rebuilt part was received in. The shipping cost for the return of the core is the responsibility of the customer.

Please ship all cores to:
Industrial Injection and Turbo Service
1201 South 700 West
SLC, UT 84104